About The Primary Case

Simply put, we back our products with Customer Service for Real People™, which is our trademarked phrase that we take quite seriously.

Shipping is free through the US Post Office.

Within 90 days of receiving your Primary Case, should our product disappoint you, we will replace your first product with another or refund your money.  Simply send us an e-mail and tell us how our Primary Case disappointed you, and what you consider to be a fair resolution.